ITIL training and certification has become a virtual requirement for IT professionals looking to differentiate their skill sets to hang on to their jobs or compete for a new one.
The days of leveraging a technology certification as your ticket to employment are over. Technology professionals are now required to be certified in ITSM best practices in order to compete for jobs focused on implementing process controls designed to better align IT with the business and to deliver services that are optimized cost, quality and compliance |